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Warranty & Support
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AudioCodes M31ESBC-ONST-COM warranty/support extension 1 license(s)
Professional Services for Enterprise SBC — On-Site Commissioning, includes hardware installation, SBC setup and service activation -
AudioCodes M31-REMT-IMPL warranty/support extension 1 license(s)
Professional Services — Remote Implementation, remote deployment and integration of SBC/voice services -
AudioCodes M31-ONST-COM warranty/support extension 1 license(s)
Professional Services — On-Site Commissioning, includes installation, SBC/voice gateway initial configuration and activation -
AudioCodes M31ESBC-REMT-COM warranty/support extension 1 license(s)
Professional Services for Enterprise SBC — Remote Commissioning, remote SBC provisioning, routing configuration and validation -
AudioCodes MS9X5XND-VOCA_S3/YR warranty/support extension 1 license(s) 1 year(s)
Managed Services VOCA Package, S3 tier, includes support, AI component maintenance and monitoring, 1-year term -
Cisco Software Support Service 1 license(s) 2 year(s)
Software Support Service, 2 years f/Cisco ISR43331 -
AudioCodes MS9X5XND-OVOC_S24/YR warranty/support extension 1 license(s) 1 year(s)
Managed Services OVOC Package, S24 tier, includes monitoring via OVOC platform, analytics and operational assistance, 1-year subscription -
AudioCodes MS9X5XND-VOCA_S5/YR warranty/support extension 1 license(s) 1 year(s)
Managed Services VOCA Package, S5 tier, includes yearly support and maintenance for Voice AI and call automation modules -
Cisco SMARTnet 1 license(s)
SMARTnet, Extended service agreement, replacement, 8x5, response time: NBD, Level 1, f/ Cisco C9532ACQ -
AudioCodes DVS-M1K_S43/YR warranty/support extension 1 license(s) 1 year(s)
Device Virtualization Support (DVS) for Mediant 1000 (M1K), S43 service tier, includes technical support, software updates and maintenance for 1 year